39. Conversation Log
The conversation log offers you the facility to record conversations that you have had, with the parents, of the children in your care. This enables you to keep a note of different issues that have been discussed on the phone, during hand overs, or via text messages that you would otherwise struggle to evidence.
This log can be saved or printed monthly, for you to refer to at a later date, should you need to recall such conversations against a date/ outcome. There is also a 'call cupboard' where you can add more information relating to the one conversation- which can be kept hidden from the print version. This can also pose as evidence in your complaints policy, should you need to do so. |
Frequently purchased together ...